Build your career at IDENTIGENE

We offer exciting challenges, diverse employment opportunities and great benefits. The IDENTIGENE^® DNA Testing Laboratory contains state-of-the-art equipment and analysis resources for a wide range of DNA testing services. Checks and balances as well as system controls are employed to ensure reliable and accurate DNA extraction, analysis and test results. IDENTIGENE aims to produce the world's most accurate DNA paternity testing and DNA relationship testing results while also providing superior quality, service and convenience to customers.

Why work for us?

We offer our employees a culture of innovation and opportunity—one in which they draw on their talents and develop new skills. Our enterprises are built on creative ideas and we encourage employees to look for "the better way" to accomplish goals and make our products and services more effective and efficient. IDENTIGENE encourages integrity, accountability and teamwork.

We strive to draw on the full range of abilities you offer and we expect you to solve problems and consistently accomplish goals.

Benefits

At IDENTIGENE, we recognize that people are individuals and have different lifestyles, so we work to design benefits that meet both individual and group needs.

Diversity

IDENTIGENE values the contribution diversity brings to our workplace. Our management and employees are committed to expanding workforce diversity. Equal Opportunity Employer Identigene, LLC is an equal opportunity employer.

Job Openings

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CLIENT SUPPORT REP I

Identigene, a leader in DNA and paternity testing services, is currently seeking a bilingual individual to join the client support team. Duties include communication with customers through inbound calls and email, monitoring customer order status, recording customer comments and general resolution of customer inquiries. This is not a cold calling sales position or high pressure environment. We offer an excellent starting pay of $11 to $13/hour DOE.  Work schedule is Monday through Friday!

We offer a full benefits package: health, dental, 401k, life, disability, paid vacation and sick days.

Required:

• 2 years Customer Service experience
• Excellent written/verbal communication skills
• Excellent computer skills; proficient with Microsoft applications
• Bilingual in Spanish

Preferred:

• 3+ Years of Customer Service experience

Qualified applicants may submit their resume by email to JOBS@SDIHQ.COM. In order for your resume to be considered, please include CLIENT SUPPORT REP in the subject line of your email.  All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.